1win Rules and Regulations in India

To use the platform, you must meet the following requirements:

• You must be at least 18 years of age;
• You must be accessing the platform from a jurisdiction where online betting is not explicitly prohibited;
• You must not be registered as a self-excluded user or have an account that has been suspended or terminated;
• Only one account per person is allowed. Duplicate registrations are subject to immediate closure.

By completing the registration process and using any services on the platform, you confirm that you have read, understood, and accepted these terms in full. If you do not agree with any provision, you are required to discontinue use of the platform immediately.

The platform reserves the right to amend, update, or replace any part of these terms at any time. Significant changes will be communicated through the platform or via registered contact details. Continued use of the platform after any modification constitutes your acceptance of the revised terms.

All users are expected to use the platform in good faith and in accordance with applicable legal requirements. The following conduct is strictly prohibited:

• Exploiting technical errors or system vulnerabilities;
• Using automated tools, bots, or scripts to interact with the platform;
• Colluding with other users to manipulate odds or event outcomes;
• Engaging in any form of fraudulent activity in connection with bonuses or promotions.

All content on the platform, including but not limited to text, graphics, software, and data, is the property of the platform operator and is protected under applicable intellectual property laws. Unauthorised reproduction or distribution of this content is prohibited.

The platform’s liability is limited to the extent permitted by law. The operator is not responsible for losses arising from technical disruptions, third-party service failures, or events beyond its reasonable control. Users accept responsibility for ensuring that their participation complies with the laws applicable in their location.

Funds must be deposited before any bets are placed. The following conditions apply to all deposit transactions:

• Deposits are processed in INR or other supported currencies as indicated at the time of transaction;
• The minimum and maximum deposit limits vary by payment method and are displayed at the time of funding;
• Deposits are generally credited to your account promptly, though processing times may vary depending on the selected method;
• Third-party payments are not accepted. Deposits made from accounts not registered in your name will be reversed.

Withdrawal requests are subject to the following conditions:

• You must complete identity verification (KYC) before any withdrawal is processed;
• Withdrawals are issued to the same payment method used for the original deposit, where technically possible;
• Processing times vary by method; bank transfers may require additional business days;
• Minimum and maximum withdrawal limits apply and are disclosed at the time of the request;
• Bonus funds and associated winnings may be subject to wagering requirements before withdrawal is permitted.

The platform supports a range of payment methods commonly used in India, which may include:

• UPI (Unified Payments Interface);
• Net banking;
• Debit and credit cards;
• Popular digital wallets;
• Cryptocurrency options (where available).

The availability of specific methods is subject to change. Transaction fees, if applicable, are disclosed prior to confirmation.

As part of its compliance obligations, the platform requires users to verify their identity before processing withdrawals or when triggered by routine security checks. Required documents may include:

• A government-issued photo ID (such as an Aadhaar card or passport);
• Proof of address (such as a utility bill or bank statement);
• Proof of ownership of the payment method used.

Failure to complete verification within the required timeframe may result in a hold on transactions.

Deposits that have already been confirmed and credited to your account cannot be cancelled. Withdrawal requests may be cancelled by the user prior to processing, subject to platform policy at the time of the request. Once a withdrawal has been dispatched, it cannot be recalled.

Registered users have access to the following responsible gambling features:

• Deposit limits. Set daily, weekly, or monthly caps on the amount you deposit into your account;
• Bet limits. Restrict the maximum amount wagered on a single bet or within a defined period;
• Session time limits. Set reminders or automatic logouts after a specified period of activity;
• Self-exclusion. Temporarily or permanently restrict access to your account if you feel your gambling is becoming problematic;
• Reality checks. Receive periodic notifications about the duration and frequency of your betting sessions.

To activate any of these tools, navigate to the responsible gambling section within your account settings or contact customer support.

The platform encourages users to periodically assess their gambling behaviour. Signs that may indicate a problematic pattern include:

• Betting beyond your financial means;
• Chasing losses by placing additional bets;
• Neglecting personal or professional responsibilities due to gambling activity;
• Feeling distress or anxiety when unable to place bets.

If you are concerned about your gambling habits or those of someone close to you, the following organisations provide confidential guidance and support:

• iGaming India. Offers resources and referrals for individuals affected by gambling-related harm in India;
• Gamblers Anonymous India. A peer support community for individuals seeking recovery from compulsive gambling;
• National Mental Health Helpline (iCall). Provides counselling and psychological support for a range of issues, including gambling addiction.

The platform reserves the right to impose limits or suspend accounts where there is clear evidence of harmful gambling behaviour.

The platform is obligated to take reasonable steps to prevent the use of its services for money laundering or the financing of unlawful activities. These obligations include:

• Monitoring all financial transactions for irregular or suspicious patterns;
• Reporting suspected activity to the relevant authorities as required by applicable law;
• Maintaining records of user transactions for the period required under compliance regulations.

KYC verification is a mandatory component of AML compliance. The platform collects and verifies the following categories of information:

• Identity verification. Full legal name, date of birth, and government-issued identification;
• Address verification. Current residential address supported by a valid proof of address document;
• Source of funds. In cases involving high-value transactions or risk indicators, users may be asked to provide documentation confirming the origin of funds.

Users are required to submit accurate and complete documentation. The submission of false or misleading documents constitutes a serious violation of these terms.

All deposits, withdrawals, and betting activity are subject to ongoing monitoring. The platform’s compliance systems are designed to detect:

• Unusual transaction volumes or frequencies;
• Structured deposits designed to avoid reporting thresholds;
• Inconsistencies between declared income and transaction amounts;
• Patterns associated with match manipulation or bonus abuse linked to financial fraud.

If a user is found to be in breach of AML obligations, the platform may take the following actions:

• Immediate suspension or permanent closure of the account.
• Freezing of funds pending investigation.
• Withholding of pending withdrawals until verification is completed.
• Reporting the matter to relevant regulatory or law enforcement authorities.

Funds that are determined to be the proceeds of unlawful activity will not be released and may be confiscated in accordance with applicable legal requirements.

The platform collects the following categories of personal information:

• Account information. Name, date of birth, email address, phone number, and residential address provided during registration;
• Identity documents. Copies of government-issued identification and proof of address submitted for KYC verification;
• Financial data. Payment method details, transaction history, and deposit and withdrawal records;
• Technical data. IP address, device identifiers, browser type, and session activity logs;
• Behavioural data. Betting history, game preferences, and platform interaction patterns.

Personal data is collected and processed for the following purposes:

• To verify your identity and maintain your account;
• To process deposits, withdrawals, and betting transactions;
• To comply with AML, KYC, and other legal obligations;
• To detect and prevent fraud, unauthorised access, and abuse of the platform;
• To send account-related communications, including security alerts and transaction confirmations;
• To improve platform performance and tailor the user experience where permitted.

Your data is not sold to third parties. It may be shared with service providers, payment processors, and regulatory bodies strictly as required for the above purposes.

As a user, you have the following rights in relation to your personal data:

• Access. Request a copy of the personal information held about you;
• Correction. Request that inaccurate or incomplete data be updated;
• Erasure. Request deletion of your data, subject to legal retention requirements;
• Restriction. Request that processing of your data be limited in certain circumstances;
• Objection. Object to the processing of your data for specific purposes.

To exercise any of these rights, contact the platform’s data protection team through the official support channel. Requests will be addressed within the timeframe required by applicable law.

All data transmitted between your device and the platform is encrypted using industry-standard SSL/TLS protocols. This applies to account login, payment processing, and all other data exchanges. Sensitive information stored on the platform’s servers is encrypted at rest using advanced cryptographic standards.

Users are strongly encouraged to enable Two-Factor Authentication on their accounts. When activated, 2FA requires a secondary verification step, typically a one-time code sent to your registered mobile number or email address, in addition to your password. This significantly reduces the risk of unauthorised access even if your login credentials are compromised.

The platform’s security systems continuously monitor account activity for signs of unauthorised access or suspicious behaviour. Automated alerts are triggered by:

• Login attempts from unrecognised devices or locations;
• Multiple failed login attempts within a short period;
• Unusual changes to account details such as email address, phone number, or linked payment methods;
• Transactions that deviate significantly from established user patterns.

In the event of a detected anomaly, access to the account may be temporarily restricted pending verification by the account holder.

Your account security also depends on the steps you take to protect your credentials. You are responsible for:

• Keeping your password confidential and not sharing it with any third party;
• Using a strong, unique password that is not reused across other platforms;
• Logging out of the platform when using shared or public devices;
• Reporting any suspected unauthorised access to customer support without delay.

Beyond technical controls, the platform maintains internal security policies that include:

• Restricting access to user data to authorised personnel only;
• Conducting regular security audits and vulnerability assessments;
• Training staff on data protection and incident response procedures;
• Maintaining documented procedures for responding to security incidents in a timely and compliant manner.